Questions

HelioStep is still being built. A small private pilot comes first, then it opens to families across the US on iPhone, Android and the web. We’ll email you when it does.

Parents of kids working on behavior goals at school and at home, and the teachers and school staff they invite.

iPhone, Android and the web, all on the same day. It’s in English and for families in the US at first.

HelioStep is free to start, for one child. Plus adds teacher invites, more children and reports, and starts with a free month. It’s billed through your phone’s app store with your payment method, and it renews unless you cancel. Teachers and school staff never pay.

No. You can check in at home on your own and copy the paper card in by hand. When you’re ready, invite the teacher with Plus, and their card comes to the app.

No. Teachers and school staff never pay.

Yes. Your child’s other parent joins free, and you can invite teachers and school staff. You choose what each person sees, and removing someone ends their access right away.

No. Children never have accounts. HelioStep is for you and the adults you invite.

They stay private to you and your child’s other parent.

Download your data or delete your account any time, free on every plan. Backups clear within 30 days.

No ads, and we never sell your data.

No. HelioStep is a communication tool for families and teachers, not medical advice.

We use it to tell you about HelioStep and nothing else. Every email has an unsubscribe link, and you can ask us to remove your address any time.

Use the unsubscribe link in any of our emails, or write to hello@heliostep.com and we’ll delete your address.